Terms of use

Who we are

Runallo provides an adaptive running coach delivered as a web app. Using the app means you agree to these terms. See our Privacy page for what we store.

Accounts

• You must give a working email address to create an account.
• You're responsible for keeping your password safe.
• One account per person.

Subscriptions and cancellation

• The free plan is free. The Plus plan is billed yearly via Stripe.
• You can cancel at any time from the Stripe customer portal. You keep Plus access until the end of the period you paid for.
• We don't offer pro-rated refunds for partial periods unless required by law.

Acceptable use

• Don't try to break, scrape or abuse the service.
• Don't use Runallo to harass other people.
• Don't share your account with others.

Not medical advice

Runallo gives general running guidance only. Plans, paces and forecasts are estimates. Talk to a qualified medical professional before starting any training plan, particularly if you are injured, pregnant, recovering from illness, or have a heart or metabolic condition. If something hurts, stop.

Service availability

We try to keep Runallo running smoothly but we don't guarantee uptime. Features may change as the product evolves; during beta, you may see plans, pages and copy change between visits.

Liability

To the maximum extent allowed by law, Runallo is provided "as is" and we are not liable for indirect or consequential losses (including injury) arising from your use of the app.

Changes

We may update these terms. We'll keep the live version at this URL. Continued use after an update means you accept the new terms.

Contact

Questions: hello@runallo.com.

This document is a starting point and may need legal review for your jurisdiction. Last updated: 2026.